Responsible Gaming
Gaming Should Be Entertainment
At Durham Hotel Oshawa, we are committed to promoting responsible gaming practices. Gambling should be viewed as a form of entertainment only, not as a way to earn money or solve financial problems. Please gamble responsibly and within your means.
Age Verification
All players must be at least 18 years of age or the legal age of majority in their province to participate in online gambling in Canada. We strictly verify the age and identity of all users. If you are under the legal gambling age, please do not access our services.
Warning Signs of Problem Gambling
If you or someone you know exhibits any of the following signs, help is available:
- Gambling more frequently or with larger amounts than intended
- Chasing losses by continuing to gamble to recover money lost
- Hiding gambling activity or lying about the amount of time and money spent
- Neglecting family, work, or other important responsibilities due to gambling
- Experiencing mood changes, anxiety, or irritability when not gambling
- Borrowing money or using credit to fund gambling activities
- Failed attempts to reduce or stop gambling
- Using gambling to escape problems or negative emotions
- Jeopardizing relationships, employment, or educational opportunities
Self-Help Tools & Responsible Gaming Features
Our platform offers several tools to help you maintain control of your gambling:
- Deposit Limits: Set daily, weekly, or monthly deposit limits to control how much you spend
- Loss Limits: Establish maximum loss limits to prevent excessive losses
- Reality Checks: Receive periodic notifications during gaming sessions to remind you of time and money spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account and all gambling activities
- Session Time Limits: Set automatic session duration limits to help manage your play time
If you wish to utilize any of these tools, please contact our customer support team or access your account settings.
Support Organizations in Canada & Beyond
If you need help with problem gambling, these organizations provide confidential support, resources, and counseling:
Canada
- Responsible Gambling Council
Website: www.responsiblegambling.org
Provides education, research, and support for responsible gambling across Canada - Gamblers Anonymous Canada
A peer-support fellowship offering meetings and resources for individuals struggling with problem gambling
International Resources
- United States – National Council on Problem Gambling
Website: www.ncpgambling.org
Phone: 1-800-522-4700
Provides help and referrals for problem gambling - United Kingdom – GamCare
Website: www.gamcare.org.uk
Offers counseling and support services for problem gamblers - United Kingdom – GamStop
Website: www.gamstop.co.uk
National self-exclusion scheme for online gambling - Australia – Gambling Help Online
Website: www.gamblinghelponline.org.au
Free, confidential counseling and support for problem gambling
Need Help?
If you believe you have a problem with gambling, please reach out for help immediately. There is no shame in seeking support—many people struggle with gambling, and recovery is possible.
Contact one of the support organizations listed above, speak with a counselor, or confide in a trusted friend or family member. Your well-being is important to us and to the community.
Remember: Gambling should only be for entertainment. If it's causing harm, help is available.